Meet Your Benefits Team

Rosa Novo

Administrative Director

Silvia Costa

Benefits Supervisor

Rosanne Pantaleo

Administrative Assistant

Naila Ramos

District Benefits Specialist

M-DCPS Employee Wellness Program

Amber Graham

Wellness Supervisor

Zehra Kazmi

District Wellness Specialist

Myesha Ponder

District Wellness Specialist

Heejab Bhatti

Cigna On-site Wellness Coordinator

Christina Wilhelm

Cigna On-site Health Coach

Alma Martinez

Account Manager


Pooshpa Doobay

Leave Billing Specialist


Diany Dulcio

Retiree Specialist


Lorna Gray

Change in Status/New Hire Specialist


Carmen Losada

Leave Billing Specialist


Audrey Toste

Retiree Specialist


Juan Acosta

Cigna Retiree Specialist

Daniela Alvarado

Cigna COBRA Specialist

Martha Calixto

On-site Representative

Cameron Gould

Cigna COBRA Specialist

Juliana Grisales

On-site Representative

Cashawnda Harris

Cigna Retiree Specialist

Rosa Burnett

On-site Life, Legal, AD&D, and HIC Representative

Andres Matos

On-site Disability Representative

Daniel Trujillo

On-site Vision Representative

Katonya Hampton

On-site Dental Representative


Brenda Garcia

On-site Dental Representative

ARAG Legal Plan

Customer Care

Mon-Fri., 8 a.m. to 8 p.m. ET

Flexible Spending Accounts

Customer Service

Mon. - Thurs., 8 a.m. to 5 p.m. ET

Identity Theft Plan

Customer Service

24 hour/Seven days a week

Are you Enrollment Ready?

Stay up-to-date on your benefits. Get answers to  common benefit questions.

Employee Benefits

As a district benefits-eligible employee we know that your benefits are important. Start here to view your offerings.

Tools & Resources

The tools and resources that will help you get the most out of your benefits like compare pricing and find doctors.

Notices & Forms

Review notices or download the forms you need to complete you and your dependents enrollment.

M-DCPS Logo in white

Office of Risk and Benefits Management
1501 N.E. 2nd Avenue, Suite 335
Miami, Florida 33132
Mon - Fri, 8 a.m. to 4:30 p.m. ET

FBMC Service Center
Mon - Fri, 7 a.m. to 7 p.m. ET
1-855-MDC-PS4U (1-855-632-7748)