2021 Retiree Benefits
Open Enrollment: October 19 – November 6, 2020
Retiree Information– New Digital Enrollment Platform
As we navigate together this “new normal” we have moved to a new digital enrollment platform. It is crucial that we have an accurate email address for you to receive regular, time-sensitive information.
- If we have your email address on file, an electronic fillable PDF enrollment package has been emailed to you.
- If we don’t have an email address on file, an enrollment package was mailed to your home address.
- If your email address has changed or if you have not previously provided one, we encourage you to provide us the information at this time by sending us an email to MDCPSRetiree@fbmc.com to update our records. Please include your name and employee number.
To support, guide and assist you with this new digital enrollment platform, we will be providing telephonic and virtual enrollment assistance with a Benefits Representative. Visit www.myenrollmentschedule.com/retireemdcps or call 866-998-2915, Monday- Friday, 8 a.m. – 8 p.m., to schedule an appointment with a Benefits Representative and to select what type of enrollment assistance you would like. For additional information, please contact the hotline number at (305) 995-2777, Monday – Friday, 7:00 a.m. – 7:00 p.m., ET. or (305) 995-1799, Monday – Friday, 8:00 a.m. – 4:30 p.m., ET.
What You Need to Know:
Important Enrollment Information:
Under age 65 and/or non-Medicare eligible.
Making an informed decision this year is important as the Cigna (non-Medicare) healthcare plan options will be changing. Therefore, the following will occur:
- If you are currently enrolled in a Cigna healthcare plan, the upcoming enrollment will be Mandatory. Your and your dependent’s current healthcare plan will terminate on December 31, 2020.
- If you are currently enrolled in Flexible Benefits and do not wish to make any changes, your benefits will continue for the 2021 plan year.
- If you have an eligible Over 65 and/or Medicare eligible dependent currently enrolled in a Medicare sponsored healthcare plan, their benefit will continue for the 2021 plan year.
- If you are currently having FRS deductions for Cigna Healthcare and/or Flexible and wish to continue your participation, you must complete and return the FRS Payroll Deduction Authorization Form(s).
Over age 65 and/or Medicare eligible
The current Medicare healthcare plans, Prescription Drug Plans (PDP) and/or Flexible Benefits will be continued to be offered for the 2021 plan year. Therefore, the following will occur:
- If you and your dependent are currently enrolled in a Medicare sponsored healthcare plan and do not wish to make any changes, your benefit will continue for the 2021 plan year; however, plan design and premium changes will apply.
- If you are currently enrolled in Flexible Benefits and do not wish to make any changes, your benefits will continue for the 2021 plan year.
- If you are currently covering dependents that are non-Medicare eligible, making an informed decision this year is important as the Cigna (non-Medicare) healthcare options will be changing; therefore, the upcoming enrollment will be Mandatory. Their current healthcare plan will terminate on December 31, 2020.
- If you are currently having FRS deductions for Cigna Healthcare, Flexible Benefits and/or Medicare Group Plan and wish to continue your participation, you must complete and return the FRS Payroll Deduction Authorization Form(s).
If we do not receive your enrollment form, the following will occur:
Under age 65 and/or non-Medicare eligible
- Your and your dependents’ current Cigna (non-Medicare) healthcare coverage will terminate on December 31, 2020 and you will not be allowed to re-enroll for healthcare coverage in the future.
- If enrolled in flexible benefits those benefits will continue for the 2021 plan year.
- Your Adult Child Cigna (non-Medicare) healthcare coverage will terminate on December 31, 2020.
Over age 65 and/or Medicare eligible
- If you are currently enrolled in a Medicare sponsored healthcare plan and do not wish to make any changes, your benefit will continue for the 2021 plan year; however, plan design and premium changes will apply.
- If enrolled in flexible benefits those benefits will continue for the 2021 plan year.
- Your Adult Child Cigna (non-Medicare) healthcare coverage will terminate on December 31, 2020.
For questions and/or additional information about your 2021 benefits, please use the below contact information.
Medical Companies | |
AvMed Medicare Access HMO: (Miami-Dade County Only and Broward County Only) | Enrollment Telephone Number: 1-800-835-6137 (TTY 711) |
AvMed Medicare Choice HMO: (Miami-Dade County Only and Broward County Only) | |
AvMed Medicare Circle HMO: (Miami –Dade County Only and Broward County Only) | Post enrollment for Member Engagement Center: 1-800-782-8633 (TTY 711) |
AvMed Medicare Premiums Saver HMO: (Broward County Only) | |
Cigna Healthcare | Cigna Retiree Specialists: 305-995-4287 or 305-995-7157; Monday – Friday, 8:00 am – 4:30 pm (EST) |
1-800-806-3052; 24 hours, 7 days a week | |
Leon Medicare HMO | 1-866-266-8917 (TTY 711); 8 am – 8 pm, 7 days a week |
Humana Zero Premium HMO (Miami-Dade, Broward and Palm Beach Counties), Humana Passive PPO and Humana Traditional PPO | Enrollment Telephone number: 1-800-824-8242 |
Mon – Fri, 8 am – 8 pm EST (TTY 711) | |
Post enrollment: 1-866-396-8810 | |
Mon – Fri, 8 am – 9 pm EST (TTY 711) | |
UnitedHealthcare (UHC): | Enrollment Call Center: 1-877-870-7923 |
Medicare Advantage Plans | Customer Service: |
Medicare Supplement Plans | Medicare Advantage and PDP: 1-888-867-5548 Medicare Supplement: 1-800-523-5800 |
Prescription Drug Plans (PDP) | 8 am – 8 pm (EST), 7 days a week |
Flexible Benefits | |
ARAG Legal | 1-800-360-5567; Monday – Friday, 8:00 am – 8:00 pm (EST) |
Delta Dental | Customer Service: 305-995-2487 |
Monday – Friday, 8:00 am – 4:30 pm (EST) | |
1-800-693-2589; Monday – Friday, 8:00 am – 9:00 pm (EST) | |
EyeMed | Customer Service: 305-995-1952 |
Monday – Friday, 8:00 am – 4:30 pm (EST) | |
1-866-804-0982;Monday – ¬Friday, 7:30 am – 11:00 pm (EST) | |
Sat 8:00 am – 11:00 pm (EST) | |
MetLife Legal | Customer Service: 305-995-7029 |
Monday – Friday, 8:00 am – 4:30 pm (EST) | |
1-800-821-6400; Monday – Friday, 8:00 am – 8:00 pm (EST) | |
ID Watchdog | Customer Service: 1-800-970-5182 |
24 hours/Seven days a week: 1-866-513-1518 | |
MetLife: Hospital Indemnity | Customer Service: 305-995-7029 |
Monday – Friday, 8:00 am – 4:30 pm (EST) | |
Claims: 1-800-GET-MET8 (1-800-438-6388) | |
Monday – Friday, 8:00 am – 8:00 pm (EST) | |
MetLife: Life and AD&D | Customer Service: 305-995-7029 |
Monday – Friday, 8:00 am – 4:30 pm (EST) | |
Claims: 1-800-638-6420, option #2 | |
Monday – Thursday, 8:00 am – 8:00 pm (EST) | |
Friday, 8:00 am – 5:00 pm (EST) | |
UnitedHealthcare (UHC) Dental | Customer Service: 305-995-7454 |
Monday – Friday, 8:00 am – 4:30 pm (EST) | |
DHMO Dental | 1-800-955-4137;Monday – Friday, 7:00 am – 10:00 pm (CDT) |
PPO Dental | 1-877-816-3596; Monday – Friday, 7:00 am – 10:00 pm (CDT) |
Additional Resources | |
FBMC Service Center (Enrollment Assistance) | 1-855-MDC-PS4U (1-855-632-7748) or 305-995-2777 |
Monday – ¬Friday, 7:00 am – 7:00 pm (EST) | |
Florida Retirement System (FRS) | 1-866-446-9377 |
Open Enrollment Help Desk | 305-995-1799; Monday – Friday, 8:00 am – 4:30 pm 305-995-2777; Monday – Friday, 7:00 am – 7:00 pm |
Office of Risk and Benefits Management | 305-995-7129; Monday – Friday, 8:00 am – 4:30 pm (EST) |
Schedule Your Appointment | 1-866-998-2915, Monday- Friday, 8 am – 8 pm (EST) or www.myenrollmentschedule.com/retireemdcps |
Status of Enrollment or Questions Regarding Your Form | FBMC Specialist: 305-995-4278 |
Enrollment
Your Benefits
FAQ's
Rates
Office of Risk and Benefits Management
1501 N.E. 2nd Avenue, Suite 335
Miami, Florida 33132
Mon - Fri, 8 a.m. to 4:30 p.m. ET
www.dadeschools.net
305-995-7129
FBMC Service Center
Mon - Fri, 7 a.m. to 7 p.m. ET
1-855-MDC-PS4U (1-855-632-7748)